How It Works
A simple, structured process with updates every step of the way.
01
Submit Your Basic Information
Share your full name, email address, phone number, category, and main objective. Please avoid uploading private files via the general contact form here.
03
Review Your Credit Reports
The servicing team reviews information from Equifax, Experian, and TransUnion to identify information requiring investigation based on factual accuracy.
05
Review the Results
After responses are available, the team reviews outcomes. Clients receive monthly updates and can track progress through the portal.
What we need from you
- An active $29/month credit monitoring account
- Your signed agreement
- Responses to any requests for documents through your secure portal
02
Complete Onboarding
DUC sends onboarding instructions by email. Review agreements, disclosures, and credit-monitoring details. Sensitive documents must use the approved secure portal.
04
Submit Appropriate Disputes
When a legitimate concern is identified, appropriate disputes are submitted to reporting companies or directly with creditors and furnishers as required.
06
Determine The Next Step
If a concern remains, next steps involve documentation, direct dispute, or another factual response. DUC avoids repeat disputes without new info.